* Check for updated graphics drivers, and Windows updates in general. To check or change virtual memory settings, see the applicable description for Windows 7/8 or Windows 10.įor general issues, not specifically related to gameplay: One person with a crash entering act 2 fixed the problem by changing the Virtual memory setting in Windows to 'System managed size' (presumably from the default of 'Automatically manage paging file size for all drives'). Try lowering the game resolution, and graphics settings, and shut down all non-essential programs before starting the game, etc. There have been some optimizations made in the 3.0.146.969 update, and there will be more in future updates. Performance issues and/or long load times after entering act 2, particularly on systems with 4GB of memory.Ĭrashing during the loading process between acts. As long as Steam is running the game should be able to connect to make Steamworks functions available (multiplayer lobby, etc). Right click drag and drop the executable to the desktop to get a menu option to create a shortcut. To bypass the Support Tool, you can start the game directly from the '.\SteamApps\common\Divinity Original Sin 2\bin\EoCApp.exe' program file (or similarly for the GOG install path). Sin 2' (EoCApp.exe and SupportTool.exe) are checked off to have Public and scroll down the list and make sure both entries for 'Divinity Original in Category view, click System and Security, then under Windows Firewall,Ĭlick 'Allow a program through Window Firewall' If you have not already checked your firewall settings and disabled your anti-virus, this can also be caused by internet access being blocked for the game. This issue is being investigated, and will be fixed as soon as possible.
Support Tool crashing on startup / Connection to the Larian support server failed.
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